At MemosAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your information when you use our voice memo transcription service. By using our app, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Email Address: Used for account creation, authentication, communication, and analytics
Voice Recordings: Temporarily stored for transcription processing
App Usage Data: Collected to improve our service and user experience
Device Information: Basic device and operating system information for service optimization
Third-Party Services
We use the following third-party services to provide and improve our service:
Mixpanel Analytics: We share your email address and app usage data with Mixpanel to:
Understand how the app is used
Improve our service based on usage patterns
Provide better customer support
Send important updates about the service
OpenAI: We use OpenAI's API for transcription services. Voice recordings are processed through their API but are not permanently stored by OpenAI.
The use of your data by these services is governed by their respective privacy policies, which we encourage you to review:
To authenticate your account and verify your identity
To communicate with you about service updates and changes
To provide customer support
To analyze app usage and improve our service
To detect and prevent technical issues
Analytics Data Collection
Through Mixpanel analytics, we collect and analyze:
Email addresses for user identification and communication
App usage patterns to improve user experience
Feature usage statistics to guide development
Session information to understand app performance
Basic device and system information
This data helps us understand how users interact with our app and guides our development efforts to better serve your needs.
Data Security
We prioritize the security of your data through multiple measures:
Voice recordings are automatically deleted after transcription
All data is encrypted during transmission using industry-standard protocols
We use secure servers to store minimal required information
Regular security audits and updates to maintain data protection
Data Retention
We retain information only as long as necessary:
Voice recordings: Deleted immediately after transcription
Transcribed text: Stored until you choose to delete it
Email addresses: Retained while you have an active account
Analytics data: Retained for as long as necessary to provide and improve our service
Your Rights
You have the right to:
Access your personal data
Request deletion of your data
Opt out of email communications
Export your data
Request removal of your data from our analytics system
Delete your account and all associated data
To exercise any of these rights, please contact us using the information provided below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating this web page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: